Learn How To Sense And Measure Customer Need!

Field service firms NEED YOU. They cannot perform their jobs without you. Their organization depends upon your cooperation and support. They need you! Learn to negotiate! Learn how to sense need … listen to what your customer says and how they say it. Ask questions! Why is the inspection late? Is the inspection in a remote area? What is the turnaround time? Sense their need … measure their need … and then negotiate the price to complete the task. Never let a good crisis go to waste. Customer time pressures will always pump up prices. Always get higher fees in WRITING!