Instant Email Receipt Followed By Long Delay Responses

The United States is becoming a smartphone nation. Americans are increasingly relying on mobile devices to connect to the Internet. Usage of smartphones and tablets to check email, browse the Web and log on to social networks in greater numbers is up sharply.

I am finding that a lot of field service representatives are getting the emails from customers delivered within minutes. Yet, they often take days or even weeks to respond. They are deadbeats … they are wasting the time of managers at hiring field service firms. Use services like Point of Mail to track the receipt of your emails and to learn exactly when they looked at your email.

FOR HIRING FIRM STAFF:

There are a lot of field service representatives who will provide a fast response and fast service. Stop sending work to the deadbeat field service representatives that are slow to respond to you. Yes, we are living in a whole new world. Stop feeding the deadbeats … it will make your life dealing with field service representatives so much easier. You know that all of those unnecessary follow-ups are just wasting your valuable time. Stop trying to track down the deadbeats for responses and status reports. Dispose of the deadbeats and starting taking a longer lunch hour on nice days. You will get more accomplished every day and you can ask for a raise in pay. Deadbeats hurt your move up the company ladder. Identify the deadbeats and you will enjoy life again.

 

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